[Message from the Dunmowkarate mailing list] ....communicate with confidence and clarity

[Communication Skills]

..are you sure you have the skills to communicate
confidently and effectively with your colleagues, associates
and customers?

Communicate with Confidence and Clarity

LONDON - BIRMINGHAM - MANCHESTER
Places are strictly limited, the delegate rate is £119.00(plus VAT)

How would your professional life change if 100% of your business
and work relationships were positive, productive and profitable?

Good communication skills are crucial for you, regardless of what
position you hold in the company. It is at the heart of
everything you do in the workplace. Communicate with Confidence
and Clarity gives you skills that will boost your job satisfaction,
personal and professional growth, promotion prospects, network
building and co-operative partnerships.

In a recent survey of recruiters from companies with more than
50,000 employees, communication skills were cited as the single
most important decisive factor in choosing managers. The survey,
conducted by the University of Pittsburgh's Katz Business School,
points out that communication skills, including written and spoken
presentations, as well as an ability to work with others, are the
main factors contributing to job success.

Much of our working time consists of giving, taking or acting on
instructions. Serious consequences can arise when instructions
are misinterpreted. Surveys show that workplace miscommunication
has high costs, including lower productivity, increased turnover
and higher tension. If people don't think their ideas are heard,
they'll stop presenting them, misunderstandings can turn a
discussion into a conflict and ineffective communication leads to l
lost time and squandered resources.

Your job requires you to communicate with and influence people,
one way or another, for much of the time. It may take the form of
gaining support, inspiring and motivating others, persuading
people, engaging someone's imagination, creating alliances and
partnerships, or selling services or products. Whatever form it
takes, being good at communicating and influencing others will
make your job easier!  Employees often choose to leave a company
because of the poor interpersonal skills of a manager or
supervisor. Not listening to and understanding your customers' needs
results in dissatisfied customers who gladly turn to a competitor
to fulfill their next need. Yet few people take positive steps to
understand the communication process.

Communicate with Confidence and Clarity shows you some
sophisticated communication tools in a simple, practical and
understandable way. You will find the underlying keys of
communication that attract people to you, that keep people talking
with you and generate thriving, successful relationships with the
people you come into contact with both professionally and personally.

You will know how to communicate with confidence and clarity, get
your message across and understand the messages from others. In one
short, intensive and valuable seminar, you will find the tips,
tools and practical techniques so you can develop the communication
and influencing skills that can lead to exceptional results -
including effective and prosperous partnerships with your managers,
teams, clients, partners and co-workers

Some key learning areas

 - The factors that are crucial for influencing others

 - How effective communication is a critical part of interpersonal
   skills

 - How active listening is elementary to effectiveness

 - Why great communication skills are a powerful business tool
   for developing successful partnerships

 - How confident and clear communication benefits all
   interpersonal relationships

 - How to get the kind of interaction you want

 - The communication skills that mark out an achiever

 - To communicate in a way that leads to success

 - How to get on in your job

 - How to have impact to persuade and influence other people

 - To get noticed - positively rather than be instantly forgettable

 - Learn quick strategies for developing great communication skills

 - Build rapport quickly and easily

 - Learn how to get your talker to tell you all you need to know

 - Find out what other people really want

 - Instantly enhance your reputation by learning the power of
   positive language

 - Engage others confidently and quickly

 - Learn the powerful listening techniques that really work

 - How to elicit cooperation, rather than confrontation from your
   clients, colleagues and customers

 - Spot the errors and learn the solutions to common communication
   pitfalls

 Who should attend Communicate with Confidence and Clarity?

You.... and anyone who wants to hone their communication skills
to give them more job satisfaction, personal and professional
growth, promotion prospects, network building and co-operative
partnerships with managers, teams, clients, partners and co-workers

Brenda Isles

Brenda's work changes people for the better. She draws on a wealth
of experience and expertise to steer people towards fulfillment
in their professional and personal lives.  Brenda's core skill is
in developing people to maximise their potential as well enhancing
skills and raising self-awareness. She is an Occupational
Psychologist, Executive Mentor, Speaker, Counseller and Supervisor
of Counsellers. Brenda has been designing, developing and delivering
Training and Development programmes for the past 18 years working
with widely different organisations.

Who are we?

Britain in Business holds 3 hour BiteSize seminars on a range of
business topics including sales, management skills and personal
development. We provide the highest standard of training at a cost
that makes it accessible for everyone. Our speakers are all experts,
not just repeating a seminar written by someone else. The company
and all our speakers are UK based and UK business experts We only
use premier training venues across the UK so you will be in
comfortable surroundings in a round table format that enhances the
learning experience. We are one of the pioneers of the 3hr seminar
which has proven to be hugely popular and very effective. We look
forward to welcoming you in the near future.

Communicate with Confidence and Clarity
1.30pm registration for 2pm start to 5pm.
Refreshments and workbook provided

Tuesday 13th May 2008
London
The Chamber of Commerce, 33 Queen Street EC4R 1AP

Wednesday 14th May 2008
Birmingham
The Hippodrome, Hurst Street B5 4TP

Thursday 15th May 2008
Manchester
The Radisson Edwardian, Peter Street M2 5GP

Yes please book me on
"Communicate with Confidence and Clarity"

Places are strictly limited, the delegate rate for this half day
seminar is £119.00 (plus VAT)
(Group and Charity discounts available)

Telephone us on the number below or email sue at uvfunctions.co.uk

Booking Line and Information
0207 183 0050
please quote ref CCC/0419/U

A BiteSize Seminar presented by
BRITAIN inBUSINESS
Making Business Work for You

Supporting ACET - The African Children's Educational Trust

Britain in Business Ltd, Floor 6, The Strand, London WC2R 0DZ
6084325

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Copyright 2008 Britain in Business Ltd

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